Sales CRM
Enquiries from WhatsApp, the website, phone and email land in one pipeline with an owner, automatic follow-ups and quotations — tracked against the same guests and reservations your front desk creates.
Included in the Enterprise plan, or as a module in a custom build.
Where it lands
Corporate account · Mehta Industries
The problem
Capabilities
On the same guest, folio and ledger as the rest of the hotel — nothing re-keyed between departments.
WhatsApp, website, phone, email and walk-in enquiries captured with source, dates and requirement.
Every lead has an owner, and follow-ups are scheduled and nudged automatically.
An unanswered lead escalates from salesperson to supervisor to manager.
Quotations issued against the enquiry and kept attached to the booking it becomes.
Companies, contacts, contracted rates, booking history and outstanding on one record.
Agent records with bookings and commission, plus a portal for live rates and vouchers.
In the chain
The enquiry arrives from any channel with its source.
Assigned to a salesperson; follow-ups scheduled.
Quotation sent, accepted, attached.
The won lead becomes the reservation.
What changes
No forgotten enquiries
Every lead has an owner and a next step.
Faster responses
Automatic nudges before a lead goes cold.
Corporate rates in one place
Contracts on the company record, not in Excel.
Sales you can measure
Won, lost and revenue by source and salesperson.
Works with
These modules share the same guest, the same folio and the same ledger. Nothing is re-keyed between them.
Plan
For groups & chains — every module, priced to your portfolio. Pricing is published in full and calculated from your room count — the figure on our pricing page is the figure we invoice.
Everything in Business, plus
Questions
Book a walkthrough and we will run it with your rooms, channels and outlets — or start a 14-day trial and set it up yourself.