Reservations

Every channel writes to one reservation list.

Direct, OTA, website, agent, corporate and walk-in bookings arrive on one list, against one availability, with one folio behaviour — so the desk works from a single source instead of reconciling five.

Included from the Starter plan onward.

Illustration: a Deluxe King rate is changed once from ₹4,500 to ₹4,900 and sent to Booking.com, MakeMyTrip and Goibibo; the hotel website's booking engine reads it live. A MakeMyTrip booking then arrives, availability drops from 6 to 5 on every channel, and the booking appears as a normal reservation.

The problem

Five sources of bookings, five places to check.

  • 01OTA bookings in one extranet, agent confirmations on WhatsApp, corporates by email.
  • 02Every source has its own idea of how many rooms are left.
  • 03Deposits and billing instructions get lost between the booking and the stay.

Capabilities

Everything the team needs.

On the same guest, folio and ledger as the rest of the hotel — nothing re-keyed between departments.

Every source, one list

Direct, OTA, website, agent, corporate and walk-in bookings in the same reservation list and calendar.

One availability

Every booking draws down the same inventory the channels sell from.

Source and commission

Each reservation keeps its source, agent or company, and commission terms.

Deposits and billing rules

Deposits, prepaid OTA bookings and bill-to-company instructions travel with the reservation.

Groups and blocks

Hold room blocks for groups and events, and release what isn't picked up.

Modifications and cancellations

Changes from any channel update the same reservation, with the history kept.

In the chain

From any source to the folio.

  1. 01

    Arrive

    Booking comes from direct, OTA, website, agent or corporate.

  2. 02

    Normalise

    It becomes a reservation on the same availability.

  3. 03

    Operate

    The desk works one list, one calendar, one guest record.

  4. 04

    Settle

    One folio, one tax invoice, one ledger posting.

What changes

What your hotel gets back.

One place to look

The desk stops checking extranets and inboxes.

Accurate availability

Every source sells from the same count.

Billing that travels

Deposits and company instructions arrive with the guest.

Clean reporting by source

Revenue attributed to the channel that earned it.

Works with

It does not run alone.

These modules share the same guest, the same folio and the same ledger. Nothing is re-keyed between them.

Channel manager

Rates and availability out, bookings back in.

Explore channel manager

Sales CRM

Corporate and agent accounts behind each booking.

Explore sales crm

Property management

Where reservations become stays.

Explore property management

Plan

Included from Starter onward.

The essentials, minus the noise — leave spreadsheets behind. Pricing is published in full and calculated from your room count — the figure on our pricing page is the figure we invoice.

  • Hotel PMS
  • Booking Engine
See full pricing

Questions

Answers, without the hedging.

One list for every booking.

Book a walkthrough and we will run it with your rooms, channels and outlets — or start a 14-day trial and set it up yourself.